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Professional Translation Agencies: What Exactly Are You Paying For


A simple online search for translation services will throw up a massive number of alternatives, from freelance translators to specialist translation agencies to complimentary online resources, all vying for your business. With such a proliferation of alternatives and broad variance in costs, you may well wonder whether you ought to pay above the minimum or, indeed, if you should pay anything at all.
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It's easy to find the potential drawbacks and horror stories that free online machine translations could result in. What may not be quite as apparent to a company are the advantages that paying a little bit more to use the assistance of a professional service instead of the less expensive online choices can have for its small business. All things considered, you might ask yourself, whether the workload is the same, why should I cover any more? The solution is quite simple; professional translation services offer a specialistassistance, together with all of the expertise and customer service you would expect from any professional enterprise.

While a freelance translator working for two cents a word and promising a same-day turnaround might appear very appealing, normally you'll be paying for an abysmal, un-proofread translation. It's simply not possible for her or him to make sure the same amount of quality, consistency and specialisation provided by professional translation agencies. On the flip side, an agency may employ the necessary staff, tools and quality-driven business procedures to ensure that, by the moment of contact until the final delivery, the service you get is of the maximum standard.


The most precious resource that truly professional translation bureaus have is a team of qualified, native, in-country linguists, both in-house and freelance, owning multiple language combinations in addition to a wide range of subject matter experience. This means that they'll have a translator with the proper linguistic skill and subject matter knowledge on hand to take care of your job, which saves you the hours spent trawling the net for someone who may or might not have the capability to perform the job. The translator's work will go on to continually be assessed and proofed with a senior editor in accordance with a strict set of prerequisites. The simple fact that the agency will handle your project from receipt before delivery will also mean savings in terms of resources and time for you. Typically you just need to email them your job files to be given a full, checked and adjusted translation on time and on budget.

Professional translation agencies will also have at their disposal all the translation technologies, such as CAT tools, which are required to best complete your translation project. Translation memory technologies such as Trados allow preceding translations to be leveraged, whilst language management tools like Xbench ensure the consistent use of language throughout a project. A wide array of these tools in addition to completely trained translators will be available to professional translation bureaus, while price constraints will indicate that freelance translators frequently work with just one (or none) of these tools, inevitably leading to a lack of consistency, and also to additional costs for you. Translation memories are especially essential for on-going projects as repetitions can be charged at a lower rate, making long-term savings for you. The blend of highly skilled employees, project management expertise, and the many up-to-date technology imply not only that the quality of the completed product is consistently higher, but that professional agenciescan handle a far higher volume of work than other translation options.

Probably the most crucial component that sets professional translation agencies apart from the remainder of the field is that they employ quality-driven business processes which ensure that every individual translation job is allocated all the resources required to supply you with the best possible translation in the shortest turnaround time. These steps consist of comprehensive project analysis and preparation including the creation of translation glossaries and question management systems in combination with the client, the allocation of suitable resources, translation using the most suitable technology, and also an in-depth quality check with a senior reviewer to ensure that the translation isn't just word ideal, but it reads as though written in the target language.

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